01244 390 938
01244 390 938
Adoption Matters is one of the largest voluntary adoption agencies and children’s charities in the UK. Anyone who joins Adoption Matters as a member of staff automatically becomes part of our valued team. Many staff choose to continue their personal and career development with us and we are proud of our staff retention record, with some staff staying with us for 20, 30 years and above, our longest serving member of staff joined us over 43 years ago.
“After the recruitment process and interview, I really appreciated the level of support I was offered, I was given time to think and offered the opportunity to speak to another worker in a similar role. I felt that I wouldn’t be seen as just another employee added to the payroll, but as an individual, the manager cared about me.” – New member of staff.
If you are interested in working for us, please contact us here.
Children are at the HEART of everything we do and we seek to have a transformative impact on young lives; building trusting relationships and providing responsive, high-quality services underpinned by therapeutic support as standard. We will be:
Honest and open in all our communications
Empathetic to your individual needs and experiences
Ambitious for children’s futures, aim to provide the best service
Respectful of your views and experiences and celebrating diversity
Together we are a thriving and growing family
Emma Price, Administration Manager at children’s charity Adoption Matters’ Chester Head Office, recently marked her 40th birthday alongside an incredible 22-year journey. Starting as an apprentice in 2003, Emma has grown through various roles—from junior administrator to supervisor—before stepping into her current managerial position.
The opportunity to make a difference, feel valued and achieve the job satisfaction you’ve always wanted. Our staff have been involved in national initiatives such as the national YouCanAdopt recruitment campaign, are members of the national adoption recruitment steering group, the CoramBAAF Black Minority Ethnic Perspectives Advisory Committee to name a few.
We believe that everyone in Adoption Matters should have the opportunity to enjoy the highest possible standard of wellbeing and mental health.
We will promote a collaborative culture which encourages contribution and reflection from all colleagues across the organisation in order to ensure that Adoption Matters continues to be a caring and supportive employer when making any changes.
We commit to reflect on personal behaviours and organisational practices and policies that will improve the workplace environment and create a wellbeing culture.
We will support and encourage our colleagues to make positive choices for their own wellbeing. Adoption Matters is committed to enhancing the personal growth of everyone within the organisation, and for those we work with. We therefore strive to embrace the principles of Nurtured Heart with absolute clarity by refusing to energise negativity and instead aim to focus our energy on recognising and celebrating each other’s strengths, skills and successes.
Our values are honesty, empathy, ambition, respect and together.
We encourage applications from all areas of the community. We believe that our organisation should reflect and represent the full richness of human diversity in terms of background, identity, ability and circumstance. As groups of people currently under-represented as Adoption Matters employees, we are particularly keen to receive your application if you are Black, Asian or minority ethnic, have a disability or have personal experience of the care system and/or adoption.
We are open to discussion of any reasonable adjustments or any flexible arrangements you may need to achieve your full potential at any stage of the process, and if you are successful in gaining a position with us, during employment. We promise the only thing we assess within your application is how you have demonstrated your suitability for the job, and nothing else.
My social worker at Adoption Matters is amazing, well she is like a friend, she has been with me from day one. – Adoption Matters Adopter
High quality preparation training supports prospective adopters to fully understand the varied needs of children who need adoptive families. – Ofsted October 2025
We really like Adoption Matters whole ethos basically because we’d done a whole lot of research on other adoptive agencies and we just kept coming back to Adoption Matters. It just felt right. It’s a feeling you get, you can’t really describe it. – Adopters Peter & Andrew
The quality of adoption support is a significant strength of the agency. Highly trained professionals offer high-quality services to families. – Ofsted October 2025
Our experience has been faultless. Everyone from Adoption Matters has been outstanding. – Ofsted January 2023
Adoption Matters were absolutely superb – they tailored everything to us. Adopters Ash & Graham
“Adoption Matters value you as a person and not a number through enabling a really friendly and supportive workplace; because of this I feel it is a unique and special place to work.
Adoption Matters have a wellbeing working group that prioritises staff’s wellbeing with members throughout the organisation in differing roles, ensuring everyone’s experiences can be represented.
I am utilising my agreed flexible working request through compressed hours and also using the monthly wellbeing hour. This has had a significant and positive impact on my wellbeing. I have used my wellbeing hour for self-care such as fitness classes, squeezing in a haircut mid-week and a mid-week lie in. Then, by working my contracted compressed hours over a 4 day week, this allows me to have a day off mid-week.
Adoption Matters also promotes flexibility in working and Toil by recognising benefits this brings within the working week.”
Social Worker feedback after 4 and half years service with Adoption Matters
What other members of our team have shared about Adoption Matters:
“I noticed how much support is offered to your adopters and thought that would bode well as an employee too, I felt that I would be looked after as an individual.”
“The Ofsted rating encouraged me to apply, you don’t get that for no reason.”
“It’s such family atmosphere, we all have the same goals of wanting to help children and families, everyone is so passionate, it’s a great place to work.”
Feedback from our team during Covid-19:
“Personally I have been blown away by how diligent, professional but also personal the responses has been from management at all levels. Communication has been excellent throughout. The use of IT has reduced the feelings of isolation and enabled us all to get as close to colleagues visually in a safe way. I have also been so impressed by the responses of everyone in the organisation working to keep going in very difficult times.”
“I think I am blessed to be part of a lovely organisation where management are supportive and listen to what is being shared. We have the best kind, genuine leadership.”
“Just to thank you for being so flexible and supportive during a very frightening time. I know whatever happens moving forward you will have thought it out thoroughly and we all appreciate that.”
“But it’s for my childhood that I’m most grateful. For the summer holidays and walks to pick blackberries. For learning to swim and play music. And that is because of the wonderful people that you chose to adopt me”. Emma